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Analyze the reasons, discussed in Chapter 17 of the text, why IT fails to deliver returns. Next, discuss the main steps that management could take in order to address the reasons why IT fails to deliver returns. Provide a rationale for your response.

Analyze the reasons, discussed in Chapter 17 of the text, why IT fails to deliver returns. Next, discuss the main steps that management could take in order to address the reasons why IT fails to deliver returns. Provide a rationale for your response.

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