How might a medical administrative assistant be skillful in collecting payment and resolving this problem?

how might a medical administrative assistant be skillful in collecting payment and resolving this problem?

When opening the mail, James the administrative medical assistant notices a form from the bank with a check attached.

It is a check from Elliot Benson, a new patient seen in the office the previous week, being returned for insufficient funds.

How might a medical administrative assistant be skillful in collecting payment and resolving this problem?

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