You are the assistant director for ambulatory services. An attending physician complains, The clerks are no good in this clinic, and neither is the director of nursing. What do you say to him?
Complaining Doctor in Ambulatory Care.
Paper instructions:
You are the assistant director for ambulatory services. An attending physician
complains, The clerks are no good in this clinic, and neither is the director of
nursing. What do you say to him? Assume that the physician is an important
customer.
Later during the week, he is still not satisfied. Now you are the prob-
lem. What do you do?
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